I’ve gone ahead and shared your experience with the right people on my team. I certainly can see how it would be useful to be able to view all your DMs listed in your sidebar. Edit a message that was previously sent to Slack.Required Editions Available in: both Salesforce Classic and Lightning Experience Available in: Essentials. When you see icons appear on the top right of the message click the one that looks like three dots. I’m afraid there’s currently no way to turn this behavior off, I’m sorry for the frustration this has caused you. Once you have more than 11 direct messages (DMs) or group DMs open, any additional direct messages are expected to fall off the list if the DM is not opened during your current session, there has been no activity in the DM in the past week, or there are no unread messages in the DM. I can confirm that what you’re experiencing is expected behavior, which I’m happy explain.
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